CANCELLATION POLICY AND FEES
At Eliza Bennett Elite Massage Therapies I understand that unanticipated events happen occasionally in everyone’s life. However, when you miss an appointment with me, I not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time. Scheduling your appointment with me means you are agreeing to these policies:
- You will receive and SMS confirmation text message 48hrs prior your appointment. Should you need to cancel or reschedule, please notify me at least 24 hours in advance.
- When late to an appointment, you will only have the time you were scheduled for and will still pay for the entire time you were appointed for.
- Any cancellations with less than 24 hours of notice are subject to a cancellation fee amounting to half the cost of your scheduled treatment. Anyone who either forgets or consciously chooses to forgo their appointment the cancellation fee will be the total cost of your treatment.
- Your massage appointment is reserved especially for you. I value your business and ask that you respect Eliza Bennett Elite Massage Therapies scheduling policies.